SOLVYRE MEDICAL AESTHETICS & WELLNESS LLC
PRIVACY POLICY & NOTICE OF PRIVACY PRACTICES
Effective Date: August 24, 2026
Solvyre Medical Aesthetics & Wellness LLC values your privacy and is committed to protecting your personal and health information. This Privacy Policy and Notice of Privacy Practices explains how we may collect, use, disclose, and safeguard information when you visit our website, communicate with us, receive services from us, or participate in our SMS/text messaging program.
This notice also describes certain rights you may have regarding your personal and protected health information.
1. INFORMATION WE COLLECT
We may collect information necessary to provide, manage, and improve our services, including:
Contact Information
Name
Telephone or mobile number
Email address
Mailing address
Health and Medical Information
Medical and health history
Treatment information and records
Medications and allergies
Insurance and billing information
Information you provide during consultations, appointments, or treatment
Appointment and Transaction Information
Appointment dates and preferences
Services requested or received
Payment and transaction information
Communications with Solvyre
Website and Usage Information
When you interact with our website or electronic services, we may automatically collect certain information, including:
IP address
Browser and device information
Website usage information
Cookies or similar technologies, when applicable
SMS Information
If you opt in to SMS communications, we may collect:
Your mobile telephone number
Your mobile carrier
The date and time of messages
The content of communications between you and Solvyre
Your SMS consent and opt-out preferences
2. HOW WE USE YOUR INFORMATION
Solvyre Medical Aesthetics & Wellness LLC may use your information to:
Schedule, confirm, and manage appointments.
Provide consultations, treatments, and other requested services.
Maintain appropriate health and treatment records.
Process payments and billing.
Communicate with you regarding your care or services.
Send appointment reminders and follow-up communications.
Respond to questions and provide customer support.
Provide information regarding treatment alternatives or services that may interest you.
Send promotional or marketing communications when permitted and when you have provided any consent required by law.
Maintain and improve our website and services.
Perform internal administrative and analytical functions.
Protect against fraud, misuse, or unauthorized activity.
Comply with applicable legal, regulatory, licensing, and healthcare requirements.
3. PROTECTED HEALTH INFORMATION
Solvyre Medical Aesthetics & Wellness LLC recognizes that information regarding your health and medical care is personal.
To the extent Solvyre Medical Aesthetics & Wellness LLC is subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) or other applicable healthcare privacy laws, we will maintain the confidentiality of Protected Health Information (“PHI”) and use or disclose that information only as permitted or required by applicable law.
We may create and maintain records concerning the care and services you receive from Solvyre Medical Aesthetics & Wellness LLC.
Treatment
We may use or disclose health information for treatment purposes, including coordinating your care with physicians, nurses, pharmacies, laboratories, healthcare providers, or other individuals involved in your treatment when permitted by law.
Payment
We may use or disclose health information as necessary for billing, payment processing, insurance claims, or other payment-related activities.
Healthcare Operations
We may use health information for healthcare operations, including quality assessment, staff training, compliance, administrative activities, and improving the quality and effectiveness of our services.
4. OTHER PERMITTED USES AND DISCLOSURES OF HEALTH INFORMATION
Where permitted or required by applicable law, Solvyre Medical Aesthetics & Wellness LLC may use or disclose health information for purposes including:
Public health activities.
Reporting abuse, neglect, or domestic violence.
Health oversight activities, audits, inspections, or licensing matters.
Judicial or administrative proceedings.
Law enforcement purposes.
Workers’ compensation matters.
Food and Drug Administration reporting requirements.
Preventing or reducing a serious threat to health or safety.
Certain government or military functions.
Disaster-relief activities.
Research activities when legally authorized and appropriate privacy protections are in place.
Other purposes required or permitted by federal, state, or local law.
Unless you object or applicable law provides otherwise, we may also share information relevant to your care with a family member, personal representative, caregiver, or another person involved in your care or payment for your care.
5. BUSINESS ASSOCIATES AND SERVICE PROVIDERS
Solvyre Medical Aesthetics & Wellness LLC may use trusted service providers to assist with essential business and healthcare operations, such as:
Appointment scheduling
Electronic medical records
Payment processing
Website hosting and maintenance
Customer support
Communications and SMS delivery
Billing or administrative services
When required by applicable law, these providers are required to appropriately safeguard your information and use it only for authorized purposes.
6. SMS/TEXT MESSAGE CONSENT
By providing your mobile telephone number and affirmatively opting in to receive SMS communications from Solvyre Medical Aesthetics & Wellness LLC, you consent to receive text messages from us as described at the time you provide consent.
Depending on the consent you provide, messages may include:
Appointment reminders
Appointment confirmations
Scheduling communications
Customer service communications
Follow-up information
Account or service notifications
Practice announcements
Information about services
Promotions or special offers
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing goods or services from Solvyre.
7. SMS OPT-OUT
You may opt out of SMS communications at any time by replying STOP to a text message from Solvyre Medical Aesthetics & Wellness LLC.
After opting out, you may receive a confirmation message indicating that you have been unsubscribed.
You may also contact Solvyre Medical Aesthetics & Wellness LLC directly to request removal from our SMS messaging program.
8. SMS PRIVACY AND THIRD-PARTY MARKETING
Solvyre Medical Aesthetics & Wellness LLC does not sell or share mobile telephone numbers or SMS opt-in consent information with third parties or affiliates for their own marketing or promotional purposes.
SMS opt-in consent and phone numbers collected for SMS communication purposes will NOT be shared with third parties or affiliates for marketing purposes.
We may provide information to vendors and service providers that assist us in delivering SMS communications and other services on our behalf. Such providers may use the information only as necessary to provide those services and are required to safeguard the information as applicable.
9. SHARING PERSONAL INFORMATION
We may share personal information in limited circumstances, including:
Service Providers: With trusted vendors that perform necessary functions on our behalf, including payment processing, appointment scheduling, electronic medical records, communications, website services, and customer support.
Healthcare Providers: When appropriate and permitted by law for treatment, care coordination, or related healthcare purposes.
Legal Requirements: When disclosure is required or permitted by law, regulation, subpoena, court order, legal process, or governmental request.
Health and Safety: When legally permitted and reasonably necessary to prevent or reduce a serious threat to a person's health or safety.
Business Transactions: If Solvyre Medical Aesthetics & Wellness LLC undergoes a merger, acquisition, reorganization, financing, sale, or transfer of some or all of its business or assets, information may be transferred as part of that transaction subject to applicable privacy requirements.
Solvyre Medical Aesthetics & Wellness LLC does not sell your Protected Health Information.
10. AUTHORIZATION FOR CERTAIN USES AND DISCLOSURES
Certain uses or disclosures of health information may require your written authorization.
Where required by law, Solvyre Medical Aesthetics & Wellness LLC will obtain authorization before using or disclosing information for purposes outside those otherwise permitted by applicable law.
You may revoke an authorization in writing, except to the extent Solvyre Medical Aesthetics & Wellness LLC has already acted in reliance on that authorization or as otherwise permitted by law.
11. YOUR PRIVACY RIGHTS
Depending upon applicable law and the type of information involved, you may have the right to:
Request access to your personal or health information.
Inspect or obtain a paper or electronic copy of certain health records.
Request corrections or amendments to certain information.
Request certain restrictions on uses or disclosures of health information.
Request confidential communications through alternative means or at alternative locations.
Request an accounting of certain disclosures of health information.
Obtain a paper copy of this Privacy Policy or Notice.
Request deletion of certain personal information when applicable, subject to medical-record retention, legal, regulatory, and operational requirements.
Designate an authorized representative, legal guardian, or person with appropriate legal authority to act on your behalf.
Some of these rights are subject to limitations and exceptions under applicable law.
12. DATA RETENTION
Solvyre Medical Aesthetics & Wellness LLC may retain personal and health information for as long as reasonably necessary to provide services, maintain appropriate medical and business records, satisfy legal and regulatory requirements, resolve disputes, enforce agreements, and fulfill legitimate operational requirements.
Medical records may be subject to mandatory retention periods and therefore may not be eligible for immediate deletion upon request.
13. DATA SECURITY
Solvyre Medical Aesthetics & Wellness LLC uses reasonable administrative, technical, and physical safeguards designed to protect personal and health information against unauthorized access, use, alteration, disclosure, loss, or misuse.
These safeguards may include secure systems, encryption where appropriate, access controls, authentication procedures, staff safeguards, and restrictions on access to health information.
However, no electronic transmission, website, or storage system can be guaranteed to be completely secure.
14. ELECTRONIC HEALTH INFORMATION
Solvyre Medical Aesthetics & Wellness LLC may use electronic systems or third-party electronic medical record (“EMR”) providers to maintain patient information.
Access to electronic health information is limited to authorized individuals and service providers who require access to perform appropriate healthcare or business functions.
15. WEBSITE AND ELECTRONIC COMMUNICATIONS
Information transmitted through websites, email, text messaging, or other electronic communication methods may carry certain privacy and security risks.
You should avoid submitting highly sensitive medical information through unsecured communication methods unless specifically instructed to do so by Solvyre Medical Aesthetics & Wellness LLC.
16. CHILDREN'S PRIVACY
Our website and general marketing services are not intended to knowingly collect personal information directly from children without appropriate authorization from a parent or legal guardian when required by law.
Medical information concerning minors will be handled in accordance with applicable federal and state laws.
17. CHANGES TO THIS PRIVACY POLICY
Solvyre Medical Aesthetics & Wellness LLC may modify or update this Privacy Policy and Notice of Privacy Practices periodically.
When changes are made, the revised policy may be posted on our website with an updated effective date. When required or appropriate, significant changes may also be communicated through other means.
The revised policy will apply as permitted by applicable law.
18. PRIVACY COMPLAINTS
If you believe your privacy rights have been violated, you may submit a complaint directly to Solvyre Medical Aesthetics & Wellness LLC.
Where applicable, you may also have the right to file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.
Solvyre Medical Aesthetics & Wellness LLC will not retaliate against you for exercising your privacy rights or filing a privacy complaint.
ACKNOWLEDGMENT
By using Solvyre Medical Aesthetics & Wellness LLC website or services, you acknowledge that you have received or had an opportunity to review this Privacy Policy and Notice of Privacy Practices.
Where separate consent or authorization is required by applicable law—including certain marketing, SMS, or disclosure activities—Solvyre Medical Aesthetics & Wellness LLC will obtain that consent or authorization separately.